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Advisory Services: 

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Wade is a founder of Practice Partners, Inc and Vice President of Advisory Service at EyeProGPO, LLC.  He is an expert in the field of Revenue Cycle Management.

J. Wade Shields, MBA/MHA,CMPE

Revenue Cycle Enhancement
Key Performance Measures

Episode 3:

Charge Lag

How do you know that you are being reimbursed efficiently and completely?

 

As a physician you work hard to provide convenient and quality care to your patients.  Then you rely on other individuals to ensure that you are properly compensated for those services.

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There are key performance measures that put you in control of your money and provide confidence that you are receiving all collectable dollars.

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In this post we review Charge Lags:

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Charge lag is measured in time from when care is provided up until a claim is submitted for payment.  Charge submission lags in a medical group can have several significant and interconnected impacts on the group’s financial health and operational efficiency.  More specifically, delays in charge submission can result in missed/lost charges and lengthens the time to receive payment.

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Target: 24 hours for office charges and 72 hours for facility charges.

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Tips to reduce your practice’s Charge Lag:

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  • Map out your charge capture processes by place of service

  • Identify workflow barriers that prohibit providers from closing encounters

  • Educate providers to provide them with a foundational understanding of billing and coding

  • Optimize electronic records system to complete documentation in exam room

  • Require physicians to sign off on documentation within 24 hours

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Don’t leave your revenue to chance.  Contact us today to schedule your assessment and take the first step towards optimizing your revenue cycle operations.

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Email wshields@eyeprogpo.com or use the calendar link below:

https://calendly.com/wshields/complimentary-consultation.

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